Points-as-currency take off as air travel’s largely grounded

Points-as-currency take off as air travel’s largely grounded By John Adams Published September 09, 2020, 1:01 p.m. EDT It could take years for the air travel industry to recover from the pandemic, but some of the airlines’ responses could fuel … Read More

An Interview With Len Covello, Chief Technology Officer At Engage People

An Interview With Len Covello, Chief Technology Officer At Engage People Q: What is Engage People’s mission, and how is it unique in the loyalty solutions space? A: Engage People is a platform-first company, and we create solutions that can … Read More

The benefits—and risks—of turning credit card loyalty points into retail currency

The benefits—and risks—of turning credit card loyalty points into retail currency By Kate Fitzgerald Published March 09, 2020, 12:01 a.m. EDT Credit card issuers caught in the trap of chasing new customers with increasingly costly rewards-point programs are trying something … Read More

Loyalty fraud wave sparks security tech collaboration

Loyalty fraud wave sparks security tech collaboration By David Heun Published June 21 2019, 12∶01am EDT More in Payment fraud, Loyalty and rewards, Retailers Hackers are flocking to loyalty and rewards programs, pushing marketers to embed extra fraud technology to … Read More